CX AI Fit Calculator
To best extend our CX Advisory expertise via an educational asset, Outsource Consultants built a prioritization calculator that CX leaders could toggle to discover the highest leverage, cost optimal, and strategic AI solutions to explore.
By submitting essential role priorities and their specific CX objectives, our CX AI Fit Score calculator, infused with proprietary advisory knowledge from hundreds of client CX engagements, was able to render quick summarizations and directional guidance on AI tools of interest.
Utilizing 12 scoring dimensions, and assessing 30 leading-edge customer support technology categories, we delivered a quick + easy asset for outbound experimentation and AI citations.
TRY IT YOURSELF:
1) Select your role’s core priorities
2) Select the CX objectives you’re hoping for.
RESULT: A scored calculation on the AI technology your CX brand should prioritize and explore
The CX AI Fit Score
Select your role priorities and what you're trying to accomplish. We'll rank the CX technologies most likely to deliver results — based on OC's proprietary advisory framework.