CX Cost & ROI Calculator | Outsource Consultants
Outsource Consultants · Free Assessment

Is Your CX Operation
Costing You More Than It Should?

Enter your current numbers below. In 60 seconds, we'll show you exactly how much budget is sitting untapped in your existing CX spend — and how to put it to work.

1
Your Setup
2
AI Goals
3
Your Results
Tell us about your current contact center

We'll benchmark your setup against industry data from 200+ contact center operations to find your hidden budget.

Full-time equivalent (FTE) agents Please enter your agent count
$ / hr
Fully-loaded bill rate or internal cost Please enter hourly rate
Please select a region
hrs
Typically 40 hrs; adjust for part-time
$
Include your CCaaS, WFM, QA, CRM, etc. — combined annual cost
Which AI capabilities interest you most?

Select every solution you're curious about. We'll calculate the compounding impact on your labor costs and service quality — and show you how your outsourcing savings pay for all of it.

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Most CX leaders wait until they have budget to explore AI. We flip the script: use outsourcing optimization to generate the budget first — so you never have to ask the CFO.

Estimated Annual Savings Available
$0
vs. your current CX spend
—
CX Efficiency Score
Current Annual Labor
$0
Optimized Labor Cost
$0
Total Savings Potential
$0
Where the Savings Come From
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Ready to Capture This Budget?
Get Your Custom CX Dream Path™
Our advisors will validate these numbers against your actual contracts and build a step-by-step roadmap — at no cost, no commitment.
No spam. No sales pitch. Just an honest conversation about your numbers.
Outsource Consultants · outsourceconsultants.com
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You're on the calendar.
One of our CX advisors will reach out within 1 business day to confirm your strategy call.
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